Privacy notice

Data controller

• PuhdasFix
• Kimmontie 4, 90570 Oulu, Finland
• info@puhdasfix.fi

What data we collect

We collect only the data needed to deliver our services:

• Name and contact details (phone, email)
• Service address and location
• Booking details (time, scope, notes)
• Messages and attachments you send us
• Customer account or form submissions
• Billing and payment information (card details are never stored by us)
• Technical metadata (e.g., IP address, browser) for security and analytics

How we use data

We process personal data to:

• Handle bookings, quotes, and customer support
• Provide cleaning services and manage schedules
• Send confirmations, reminders, and essential updates
• Improve our services and site performance
• Meet legal and accounting obligations

We do not sell personal data or use it for irrelevant marketing.

Legal grounds

Processing is based on:

• Your consent (e.g., forms, cookies where required)
• Performance of a contract (delivering the service you booked)
• Legal obligations (accounting, tax, record keeping)

Storage and protection

• Data is stored securely with limited access.
• We apply reasonable technical and organizational safeguards.
• Data is retained only for as long as needed for the purpose or law.

Sharing and transfers

We share data only when necessary:

• Service partners such as payment processors
• Accounting or legal advisors to meet obligations
• Authorities when required by law

Only the minimum necessary data is shared, under appropriate safeguards.

Photos and media

• We may take before/after photos for quality assurance with your knowledge.
• Faces, addresses, and personal identifiers are kept out unless you consent.
• You can request that no photos are taken.

Your rights

You can exercise your data protection rights at any time:

• Access and obtain a copy of your data
• Correct or delete inaccurate data
• Restrict or object to certain processing
• Withdraw consent where processing is based on it
• File a complaint with the data protection authority

Cookies

We use essential local storage to remember your cookie choices. Optional analytics and advertising tracking are disabled until you give consent for the relevant purpose.

• Essential cookies for core site features
• Analytics: Google Analytics 4 measures website usage, booking steps, elapsed time, error categories and successful submissions; Vercel Speed Insights measures website performance. Advertising: Google Ads measures booking conversions when you allow advertising tracking.

Choose Accept all, Reject all or Manage preferences to allow analytics and advertising separately. You can change or withdraw consent at any time using Cookie settings in the footer. Our custom booking analytics events exclude customer names, email addresses, phone numbers, street addresses and form contents. Booking IDs are not included in our outgoing GA4 or Google Ads event payloads.

Changes

We may update this notice. The latest version is always available on our website.

Contact

Questions about privacy? Contact info@puhdasfix.fi.

• PuhdasFix
• Kimmontie 4, 90570 Oulu, Finland
• Company ID: 3341771-8
• info@puhdasfix.fi