Privacy notice

Data controller

• PuhdasFix
• Kimmontie 4, 90570 Oulu, Finland
• info@puhdasfix.fi

What data we collect

We collect only the data needed to deliver our services:

• Name and contact details (phone, email)
• Service address and location
• Booking details (time, scope, notes)
• Messages and attachments you send us
• Customer account or form submissions
• Billing and payment information (card details are never stored by us)
• Technical metadata (e.g., IP address, browser) for security and analytics

How we use data

We process personal data to:

• Handle bookings, quotes, and customer support
• Provide cleaning services and manage schedules
• Send confirmations, reminders, and essential updates
• Improve our services and site performance
• Meet legal and accounting obligations

We do not sell personal data or use it for irrelevant marketing.

Legal grounds

Processing is based on:

• Your consent (e.g., forms, cookies where required)
• Performance of a contract (delivering the service you booked)
• Legal obligations (accounting, tax, record keeping)

Storage and protection

• Data is stored securely with limited access.
• We apply reasonable technical and organizational safeguards.
• Data is retained only for as long as needed for the purpose or law.

Sharing and transfers

We share data only when necessary:

• Service partners such as payment processors
• Accounting or legal advisors to meet obligations
• Authorities when required by law

Only the minimum necessary data is shared, under appropriate safeguards.

Photos and media

• We may take before/after photos for quality assurance with your knowledge.
• Faces, addresses, and personal identifiers are kept out unless you consent.
• You can request that no photos are taken.

Your rights

You can exercise your data protection rights at any time:

• Access and obtain a copy of your data
• Correct or delete inaccurate data
• Restrict or object to certain processing
• Withdraw consent where processing is based on it
• File a complaint with the data protection authority

Cookies

We use cookies to keep the site functioning and to understand basic usage:

• Essential cookies for core site features
• Analytics cookies to improve performance (no sensitive data)

You can manage cookies in your browser settings.

Changes

We may update this notice. The latest version is always available on our website.

Contact

Questions about privacy? Contact info@puhdasfix.fi.

• PuhdasFix
• Kimmontie 4, 90570 Oulu, Finland
• Company ID: 3341771-8
• info@puhdasfix.fi